Frequently Asked Questions (FAQs)

Do you offer 24/7 towing services?

Yes! Bluewater Towing is available 24 hours a day, 7 days a week, 365 days a year. Whether you experience a breakdown during the day, late at night, or on a holiday, our team is ready to help.

What areas do you serve?

We proudly provide towing and roadside assistance throughout:

  • Sarnia
  • Point Edward
  • Bright’s Grove
  • Corunna
  • Petrolia
  • Forest
  • Wyoming
  • Watford
  • Lambton County
  • Chatham-Kent
  • Surrounding communities

If you’re unsure whether we service your location, give us a call at 519-332-3333.

What vehicles can you tow?

We tow most types of vehicles, including:

  • Cars
  • SUVs
  • Pickup trucks
  • Vans
  • Motorcycles
  • Light commercial vehicles


How quickly can a tow truck arrive?

Our response time depends on traffic, weather, and your location. We dispatch the nearest available truck to reach you as quickly and safely as possible.

What roadside assistance services do you offer?

Besides towing, we provide:

  • Battery Boosts
  • Vehicle Lockouts
  • Winching & Vehicle Recovery
  • Fuel Delivery

Can you tow my vehicle to my preferred repair shop?
Absolutely. We can tow your vehicle to your preferred repair facility, dealership, home, or another destination.

Do you provide accident recovery towing?
Yes. We safely recover and transport vehicles involved in collisions while working professionally with emergency responders and repair facilities.

What should I do while waiting for the tow truck?

For your safety:

  • Turn on your hazard lights.
  • Move to a safe location if possible.
  • Stay inside your vehicle if it is safer than standing outside.
  • Keep your phone nearby for updates from our dispatcher.

How much does towing cost?

Pricing depends on several factors, including:

  • Vehicle type
  • Distance
  • Type of service
  • Recovery requirements

Contact us for an upfront estimate whenever possible.

What payment methods do you accept?

We accept major payment methods for your convenience-cash, debit or credit card.   If you have any questions about payment options, our team will be happy to assist.

Can you recover vehicles stuck in snow, mud, or a ditch?

Yes! We provide professional winching and recovery services for vehicles stuck in snow, mud, ice, gravel, or roadside ditches.

Are your tow truck operators trained?

Yes. Our experienced operators are professionally trained and committed to delivering safe, courteous, and efficient service.

Can I schedule a tow in advance?

Certainly. We offer scheduled towing for vehicle transport, dealership appointments, repair shops, and other non-emergency needs.

How do I request towing service?

Simply call 519-332-3333 anytime.

Please have the following information ready:

  • Your location
  • Vehicle year, make and model
  • Type of assistance needed
  • Destination (if towing is required)

We’ll dispatch the appropriate truck as quickly as possible.